SSA.gov: The Official Social Security Website

In this article...
  • Many necessary tasks associated with Social Security benefits can be completed on ssa.gov, the official federal website of Social Security. Learn more about the online home for this federal program.

SSA.gov is the official website of the Social Security Administration. It's an important online resource and tool for those who receive benefits through this federal program. Navigating the Social Security website can be challenging, especially for those who are new to the system.

Understanding the information and services available from this site can help you manage your Social Security benefits more effectively. Here is an overview of the website and the many things you can do on SocialSecurity.gov.

Understanding Social Security

The Social Security Act was signed into law in 1935 by President Franklin D. Roosevelt. This program established two trust funds that are managed by the federal government:

  • The Federal Old-Age and Survivors Insurance Trust Fund
  • The Federal Disability Insurance Trust Fund

These two programs are designed to provide added financial resources for people during retirement, after the loss of a spouse or when they become disabled. The U.S. Social Security Administration website, SocialSecurity.gov, is designed to make it much easier to handle many aspects of the benefit process without requiring a visit to the physical offices of this government agency.

Services Available on SocialSecurity.gov

Some of the most important actions you can perform on SocialSecurity.gov include:

  • Obtaining a Social Security card for yourself or your immediate family members
  • Requesting a name change on your Social Security account
  • Applying online for Social Security benefits because of retirement or disability
  • Submitting documentation and paperwork for initial applications or appeals
  • Educating yourself about the application process for benefits
  • Applying online for Medicare coverage
  • Requesting assistance for prescription bills associated with Medicare Part D
  • Estimating your future Social Security benefits

By using the website to manage these tasks, you can save time while ensuring your paperwork is in place and any necessary changes are completed promptly. This can provide you with valuable peace of mind regarding your Social Security benefits.

Can I Still Visit a Physical Social Security Office?

Because most applications and changes to your Social Security account can be submitted online, you may never need to set foot in a brick-and-mortar Social Security office. In some cases, however, it may make sense for you to plan an in-person visit to your local Social Security office.

The Field Office Locator can help you find a Social Security office near you. It is a good idea to print out and complete any forms associated with your request before you go. This will save time and ensure that all necessary information is filled out before you make a trip to your local Social Security office.

If you have any further questions about Social Security, you can reach the agency at 1-800-772-1213 from 8 a.m. to 7 p.m. Monday through Friday. Those with hearing impairments can also reach Social Security through the toll-free TTY number, which is 1-800-325-0778 during the same business hours. On weekends and after regular business hours, automated services are available through the numbers listed above.

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