Finding the Best Internet Service for Seniors

In this article...
  • The best internet services for seniors combine affordability, ease of use and value. Discover some top picks for providers that meet the needs of older adults.

Many members of the older generations spend significant time online, so it makes sense to seek the best internet service for seniors. Pew Research Center says that 75% of older adults (those who are at least 65 years old) use the internet, along with 96% of the 50-to-64 age group. 

What Is the Best Internet Service for Seniors?

These providers are often named as the best internet service for seniors:

  • AT&T: Offered in 21 states, this company has the name recognition of more than a century in business. You'll also find a comprehensive selection of plans, including Access for affordable internet, as well as user-friendly security features to help keep you safe online.
  • CenturyLink: This unique provider lets you select from three internet plans depending on the speed you need. You can connect through CenturyLink in 36 states with around-the-clock tech support a phone call away whenever you need assistance. Customers can save money with paperless billing and bundling discounts.
  • Spectrum: You never have to sign a contract or deal with data limits when you choose Spectrum, which is available in 41 states. This company has three plans to choose from including an Internet Assist plan for low-income households. You can also save money with Spectrum when you bundle your internet and cable. This provider offers free antivirus software, a free modem and a 30-day money-back guarantee. 
  • Xfinity: This Comcast company offers internet and TV services in 39 states. This is the perfect plan for seniors who love to stream their favorite shows, since you'll have access to hundreds of HD channels. You can save as a low-income household with Xfinity's Internet Essentials plan.

How Much Does Internet Service Cost for Seniors?

Some low-cost internet services for seniors start at just $10 a month, but speed may be limited with these budget plans. For faster speeds and unlimited data transfers, you will likely pay an average of $50 to $100 a month to get online.

Fortunately, you can potentially save money with two federal assistance programs for seniors.
Lifeline allows you to save $9.25 on your monthly internet bill if you qualify. You must meet the program's maximum income requirements for your location and household size, but you can automatically qualify if you receive other types of government assistance.

If you are eligible for Lifeline, you can also apply for the
federal Affordable Connectivity Program (ACP). This program provides a $30 savings on your home internet service if you earn less than 200% of the federal poverty threshold for your location and household size.

You can also get a one-time $100 savings when buying a computer or online device. Some people even qualify for free internet through ACP. 

How Can Seniors Find Discounted Internet Service?

A few smart strategies can help you save money on your internet bill:

  • Limit the number of devices you use in your home. The more connections you need, the more you'll have to pay for internet service because of the required data speed. 
  • Get recommendations from friends and family members. Talk to others in your neighborhood or building if you live in a community for older adults.
  • Read your contract carefully so you can avoid hidden fees on your internet bill. For example, do you have to pay an overage fee if you use more data than your plan covers? This can result in a large unexpected expense when your statement arrives. 
  • Use the same company for phone, TV and internet if possible. Most providers give a bundling discount.
  • Ask for senior discounts. These may be available through the internet service provider or through an external organization like AARP. 
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