Find a Medicare Office Near Me | Where to Get Medicare Help

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  • Is there a Medicare Office near me? Read this guide to find out where to get help with all your Medicare questions, applications, claims and benefits.

Medicare doesn’t have local offices, but that doesn’t mean you can’t find someone to answer your questions. Between online and phone services and partnerships with other agencies, Medicare applicants and beneficiaries can easily get assistance when needed. For most beneficiaries, Social Security offices are the first point of contact, and finding the right person to speak to is easy. 

Is There a Medicare Office Near Me?

Medicare has national offices in Washington, D.C., and Maryland. In addition, there are 10 regional offices around the country in Boston, New York, Atlanta, Philadelphia, Chicago, Dallas, San Francisco, Kansas City, Denver and Seattle. Staff in these regional offices work with health care providers, state governments, and others to answer questions and educate the public on the role of Medicare. 

Social Security offices are the main contact point for most Medicare beneficiaries. The Social Security Administration (SSA) has an office locator on their website. Simply enter your ZIP code in the search bar, and the site will provide the phone number, fax number and street address of your nearest office. 

Where Can I Apply for Medicare?

The SSA manages applications for Medicare Part A and Medicare Part B. You can apply in person at the nearest SSA office. Alternatively, apply online at the SSA website or by phone at 1-800-772-1213 (TTY users 1-800-325-0778). SSA officers are available by phone Monday through Friday from 7 a.m. to 7 p.m. 

Who Can Help With Medicare Questions?

Your local SSA office can generally help with Medicare questions, though you may find it easier to phone Medicare directly. The number is 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

This number is the best point of contact for a number of Medicare-related actions, including checking the status of a claim, asking questions about premiums, checking what’s covered by Medicare, and reporting a lost or stolen Medicare card. 

You may also want to discuss your options with a licensed insurance agent. Many local Area Agencies on Aging have insurance counselors available through the State Health Insurance Assistance Program (SHIP), or you can search for a local agent, a broker, or an assister at HealthCare.gov.

Are There Online Medicare Services?

You may find it more convenient to access certain Medicare services online. The Medicare section of the SSA website lets you request a new card and manage your benefits. In addition, it has a lot of information available in free publications and answers some frequently asked questions. This allows you to get the information you need without needing to make a phone call or visit an office.